Logging into HIFIS with 2FA

Whenever you first access the HIFIS 4 website, you will see a Log In screen.

(Don't see a Security Key field? Read this article instead.)

Enter your User Name and Password.

After you enter your User Name, you should receive a text message on your phone containing a one-time code and the label "HIFIS Two Factor Authentication Token:"

Enter the one-time code you received in the Security Token field, then click the Log In button.

If you enter the wrong combination of user name/password, you will get an error message saying "The user name or password provided is incorrect."

Incorrect Login

If you see that message, double-check that you spelled your user name correctly and typed in your password correctly.

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